Start converting today with Chatty
Free
$0
/ Per Month
-
Unlimited FAQs
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Import, Export FAQs
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FAQs block & page
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Contact button
-
Live chat
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Quick replies
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Assistant (AI beta)
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Analytics
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24/7 support
Plans Comparison
Features | Free | Basic ($19.99) | Pro ($49.99) |
---|---|---|---|
FAQs & help center | ✔ | ✔ | ✔ |
Unlimited FAQs | ✔ | ✔ | ✔ |
Import, Export FAQs | ✔ | ✔ | ✔ |
FAQs block | ✔ | ✔ | ✔ |
Contact button | ✔ | ✔ | ✔ |
FAQs page | ✔ | ✔ | ✔ |
Chatbox | Default | Fully customized | Fully customized |
Brand removal | ✘ | ✔ | ✔ |
Auto translate FAQs | ✘ | ✔ | ✔ |
Multi-language translation | ✘ | ✔ | ✔ |
Live chat | ✔ | ✔ | ✔ |
Store avatar customization | ✘ | ✔ | ✔ |
Team management | 1 seat | 3 seats, $15/additional seat | 5 seats, $12/additional seat |
Email integration | 1 email | 1 email Customizable signature | 1 email Customizable signature |
Follow-up email | ✘ | ✔ | ✔ |
Messenger integration | ✘ | ✔ | ✔ |
Chat history | 90 days | Unlimited | Unlimited |
Insert file & image | ✔ | ✔ | ✔ |
Insert Shopify data (Product, Discount) | ✔ | ✔ | ✔ |
Insert FAQs | ✔ | ✔ | ✔ |
Quick replies | ✔ | ✔ | ✔ |
Assistant (AI beta included) | ✔ | ✔ | ✔ |
Notifications | ✔ | ✔ | ✔ |
Analytics | ✔ | ✔ | ✔ |
24/7 support | ✔ | ✔ | ✔ |
Frequently Asked Questions
What plans does Chatty offer?
Chatty offers 3 plans to suit different business needs: : Free, Basic and Pro.
Each plan is designed to cater to various merchant sizes and requirements. For detailed features of each plan, please refer to our pricing table above.
Is there a free trial available?
Yes, we offer a 14-day free trial for all new users. This allows you to explore all of Chatty’s features and see how it can benefit your business before committing to a subscription.
Is the AI-powered smart assistant included in all plans?
The AI-powered smart assistant (beta version) is included in all plans. It’s designed to help you automate responses to common queries, improving efficiency.
Can I have a refund?
Yes, you can. We offer 30-day Money Back Guarantee, which are applicable for the following circumstances:
- You do not wish to continue the subscription after the first month
- You cancel the paid plan before the first circle ends
- You forget cancel trial period or have accidentally choose the paid plan without using it in the first month
Are there any setup fees?
No, Chatty does not charge any setup fees. The price you see is the price you pay, with no hidden costs. Our support team will be available 24/7 if you need any assistance.
How many team members can use Chatty?
The number of team members varies by plan. Our Basic plan includes 3 users, while our Pro plans offer 5 users or more. You can always add more users and pay more for each one.
Is there a limit to the number of customer conversations?
We do not limit the number of customer conversations. All plans offer unlimited chats, ensuring you can support all your customers without worrying about overages.
Can I customize the chatbox to match my store’s design?
Absolutely! Chatty offers extensive customization options. You can adjust colors, fonts, and positioning to ensure the chatbox seamlessly integrates with your store’s design.
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