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Practical tips for merchants who want their chat to sell, not just support. Real case studies, revenue strategies, and honest insights about what actually works.
10,000 monthly chats, Zero revenue: The trillion-dollar mistake
Your store is buzzing. Over 10,000 chats light up that little widget every single month. Customers are asking questions, showing intent, and giving you their time. And yet, 90% of those conversations end with zero sales. What’s going on? Is it because customers weren’t ready to buy? Or because they couldn’t find what they were […]
Drake Q.
Co-founder & CPO Chatty
AI chatbot
14 min read
Chatbot Automation in 2026 and Why It Matters for eCommerce
Drake Q.
Co-founder & CPO Chatty
AI chatbot
14 min read
Complete Guide to FAQ Chatbots: From Setup to Success
Drake Q.
Co-founder & CPO Chatty
AI chatbot
14 min read
How Does Chatbot Work: Old Scripts vs Smart AI Today
Drake Q.
Co-founder & CPO Chatty
AI chatbot
14 min read
23 Chatbot Best Practices to Power Your AI CX Strategy
Drake Q.
Co-founder & CPO Chatty
AI chatbot
14 min read
Chatbot vs ChatGPT: Key Differences & Which One to Use?
Drake Q.
Co-founder & CPO Chatty
AI chatbot
14 min read
AI Chatbot for Business: 15 Tools Driving Growth in 2026
Drake Q.
Co-founder & CPO Chatty
AI chatbot
14 min read